the nose pieces fell off my sunglasses. smith told me to send my glasses back, so they could confirm the warranty. it cost me $10.00 to secure shipping. after a few days got email the glasses were covered, but the glasses were not in stock, and would have to call after...Read more
I purchased a pair of prescription sunglasses from Smith (Action Optics) a number of years ago and found the polarized lenses to be sufficient for my needs. After a time the finish of the frames started to peel. I didn't really care much at the time. I decided to...Read more
I bought the evolve series for the polarized lens. I own a kayak tour company and rely on quality sunglasses. I had them for about a year and they started de lamenting after a few months. I went through their warranty program and was denied a warrenty because of a...Read more
I decided to finally spring for nice expensive sunglasses that would last. Bought the Smith Optics Aegis Arc for my job as an EMT from smith online. You would expect that when you pay close to 100 dollars for quality sunglasses, that they could assemble them properly....Read more
I recently sent in for repair a Smith Turbo Goggle that I had purchased quite some time ago. I'm guessing that, at the time of my purchase, I opted to overpay for Smith, as I expected a quality product and a "Lifetime Warranty." Unfortunately, I was wrong on both...Read more
I am thoroughly dissatisfied with the quality of their products and customer service at Smith Optics. I purchased a $90 pair of Smith Fuse Ski/Snowboard Goggles in December 2007. The goggles constantly fog up and the gasket that fits against the face detached from the...Read more
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